efficiently

• Introduction & Basic Reception Skills and Duties
• Confidentiality, Patient Records & Informed Consent
• HR (Human Resources)
• Billing and Payment Policies
• The General Ethics of Practice and the Doctor-Patient Relationship
• Medical Aid Schemes, Dealing with Medical Aids & Prescribed Minimum Benefits
• Coding, Patient Queries and Follow-Ups
• Month End Procedures

Medical Debt Recovery

• Designing a Credit Policy
• Implementing Procedures to Avoid Bad Debt
• Ways to Improve the Effectiveness of Collection Activities
• Negotiating Skills and Handling Objections
• Planning Payment Arrangements and Drafting Necessary Documentation
• Debtor’s Legal Defences and Legislation Affecting Debt Collection
• The Litigation Process for Debt Recovery

CLICK HERE TO VIEW THE DETAILED TRAINING MODULES

Duration: 1 day – 8:30 to 17:30

Location: Busamed Modderfontein Private Hospital, Cransley Crescent, Long Lake, Sandton

Date: Wednesday 15th November 2017

All attendees receive a certificate of completion of the course, including CPD point application where applicable

“Roxann van Rugge is a BA LLB graduate from Rhodes University, professional trainer and Legal Advisor in the healthcare industry.”

legal@fdmdigital.co.za – 082 649 7024
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